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DIGITAL SUPPORT How digital providers came to the fore to support global mental health during the COVID-19 pandemic

For the first time ever, digital providers and experts from over 20 countries have gathered a staggering number of insights about mental health during the pandemic from potentially upwards of 50 million users worldwide.

The study, published in Frontiers in Digital Health and led by Dr Becky Inkster (pictured right) from the University of Cambridge, included a range of digital services, such as patient-to-clinician platforms, digitally-enabled treatments, mental health and wellbeing apps, chatbots and social support networks. It also included insights from financial services providers, and other digital sources, such as the dark web and dark net markets.

The preliminary results paint a troubling and at times bleak picture of the impact that the pandemic is having on people’s mental health, but also capture positive aspects, such as peer-to-peer support or virtual companionship for older adults.

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Posted on 11/02/2021

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